Privacy Policy
This privacy policy explains how De Gouden Kaasplank collects, uses, and protects your personal data when you use our online platform or interact with our services.
Data Controller Information
The data controller responsible for your personal data is De Gouden Kaasplank, located at: 14 Elandsgracht, Amsterdam, 1016 TN, Netherlands.
Data We Collect
When you use our site or services, we may collect personal data that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, participate in an event, or contact us. This may include details like your name, delivery address, billing address, payment information (though we typically use third-party payment processors), email address, and phone number.
We may also collect information automatically as you use our online platform. This can include technical information about your visit, such as your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This information is collected using cookies and similar technologies.
We may collect information related to your purchases and interactions with our services, such as order history, product preferences, and attendance at tasting events.
Lawful Basis for Processing
We process your personal data based on several lawful bases under the General Data Protection Regulation (GDPR):
- Performance of a contract: When processing is necessary to fulfill an order you place or provide a service you request, such as delivering cheese to your address.
- Your consent: When you provide your explicit consent, for example, to subscribe to our marketing communications. You have the right to withdraw your consent at any time.
- Legal obligations: When processing is necessary to comply with a legal obligation, such as for tax or accounting purposes.
- Legitimate interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This may include improving our services, preventing fraud, or managing our business operations.
How We Use Your Data
We use the collected data for various purposes:
- To provide and manage our services, including processing your orders, managing your account, and arranging deliveries.
- To communicate with you regarding your orders, inquiries, or service updates.
- To send you marketing communications, if you have consented to receive them, about our products, events, and offers.
- To improve our online platform and services, understand how users interact with our site, and develop new features.
- To personalize your experience on our site.
- To comply with legal obligations and protect our rights.
Sharing Your Data
We may share your personal data with third parties in certain circumstances:
- Service providers: We work with trusted third-party service providers who perform functions on our behalf, such as payment processing, delivery services, website hosting, and marketing assistance. These providers are given access to personal data only as necessary to perform their functions and are required to process the data in accordance with our instructions and applicable laws.
- Legal requirements: We may disclose your data if required by law, court order, or governmental request, or to protect our rights and property or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it was collected.
Your Data Protection Rights
Under the GDPR, you have certain rights regarding your personal data. These include:
- The right to access: You have the right to request a copy of the personal data we hold about you.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
Security Measures
We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Cookies
Our site uses cookies and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will post any changes on this page and, where appropriate, notify you through the online platform or by other means. We encourage you to review this privacy policy periodically for any updates.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us by post at: De Gouden Kaasplank 14 Elandsgracht 1016 TN Amsterdam Netherlands
You also have the right to lodge a complaint with a supervisory authority, particularly in the Netherlands (Autoriteit Persoonsgegevens), if you believe our processing of your personal data infringes data protection laws.